Deposit | Germany, France, Luxembourg

WHAT IF YOU CHANGE OR CANCEL?

If you change your booking, you must confirm in writing the alterations you require. We have no obligation to make any changes, but we will do our best to help you. We reserve the right to charge an administration fee of $75 per name change if advised more than 42 days before departure or $100 if within 42 days of departure. Any other changes that you make to your booking will incur an administration fee of $50 per change. The administration fee that we charge is in addition to any charges levied by ground operators, hotels, or airlines. By covering the first deposit, you acknowledge and agree that Prosoc will proceed with the purchase of flight tickets as specified in the Proposal and Travel Itinerary attached to this agreement. Once the flight tickets are purchased, they will be subject to a minimum non-refundable fee of 25% of the ticket price per ticket, per traveler, in the event of cancellation. Following the application of the non-refundable airfare fee, the general cancellation policy outlined in this contract will take effect for all other aspects of the booking. Any additional penalties or non-refundable amounts imposed by the airline or ticketing provider will also apply. By booking, you confirm your understanding and acceptance of these terms, including the non-refundable nature of the airfare fee and the subsequent applicability of the general cancellation policy. If you are booked on a group tour, you obtain the advantages of travelling as part of that group and you will be expected to travel outbound and inbound with the group, however, we may be able to offer some flexibility subject to availability. To cover the extra administration incurred, we will levy a charge of $50 per individual request together with additional airfares or charges levied on us by the airlines and other suppliers of services.

It should also be noted that a reduction or increase in the numbers traveling in the group from those originally booked, may influence the overall price per person i.e., your price per person may be increased as your tour price will be re-calculated for the new party size. The price of your new travel arrangements will be based on the prices that apply on the day you ask for the change. These prices may not be the same as when you first booked your tour. If you are prevented from travelling on the tour, you may transfer your booking to another person provided they meet all the requirements relating to that holiday. A transfer from one person to another is also dependent on the availability of tickets; permits and other travel arrangements, as some of these are regulated by local law and are not transferable from one person to another. A transfer fee of $75 is payable, and additional costs such as airline tickets may also be payable. Both the person who was originally to take the tour and the person who takes it will be responsible for the payment of the amendment charges and any outstanding balance due in respect of the holiday price and you will also be responsible for any additional costs that are incurred as a reason of substitution or transfer.